UBS Arena, known for hosting various events such as concerts and sports games, implements a well-defined bag policy to ensure the safety and comfort of its visitors.
The arena’s management is dedicated to providing a secure environment for all attendees, making it crucial for guests to become familiar with the restrictions in place before attending any event.
One of the main aspects of the bag policy at UBS Arena is the prohibition of backpacks of all sizes. This restriction applies to any backpack material or purpose, including those used for carrying laptops or cameras.
However, the arena acknowledges that medical bags, baby bags, and single-compartment bags not exceeding 12″ x 12″ x 6″ may be necessary for some guests, and as such, these bags will be permitted but must be screened before entry.
Accessible transportation options such as the LIRR’s dedicated Elmont-UBS Arena station, MTA, and NICE buses make visiting the UBS Arena convenient for most attendees.
With an understanding of the bag policy and compliance from all event-goers, everyone can enjoy a pleasant and safe experience at the UBS Arena.
UBS Arena Bag Policy
Allowed Bags
Visitors to UBS Arena can bring bags that adhere to the dimensions of 12 inches x 12 inches x 6 inches.
Additionally, medical bags and baby bags are permitted in the arena. However, they must be screened before entry. It is important to note that pre-paid parking is available for purchase up to two hours before the event start time.
- Approved Bags:
- Medical bags
- Baby bags
Prohibited Bags
Backpacks of all sizes are strictly prohibited within the UBS Arena. This includes backpacks made from any material and those intended for various purposes, such as carrying laptops or cameras.
Several other bags and items are not allowed in the arena, including camera bags, mesh bags, and purses. It is crucial for visitors to adhere to these rules for a smooth and enjoyable experience at the venue.
- Non-Approved Bags:
- Backpacks
- Camera bags
- Mesh bags
- Purses
Security measures at UBS Arena also prohibit visitors from carrying any weapons, including mace, pepper spray, knives, sharp objects, bats, clubs, and tasers.
Being aware of the bag policy and prohibited items can help ensure a safe and hassle-free experience for all attendees.
Bag Inspection Procedures
At UBS Arena, the safety and security of all guests are of utmost importance. As a result, all bags will be thoroughly inspected before entering the venue.
This ensures adherence to the bag policy and helps to maintain a safe environment for everyone.
Upon arrival, guests should be prepared for bag checks by arena security personnel.
Remember to keep the allowed bag size in mind – no larger than 12″ x 12″ x 6″. Exceptions are made for medical bags and baby bags, but these will still be subject to screening.
When going through bag inspection procedures, guests should expect:
- To have bags checked by security personnel, either visually or through a bag search
- For prohibited items to be removed or retained
- To possibly be asked to return items to their vehicle or dispose of them offsite if deemed unsafe by security
To expedite the bag inspection process, guests are advised to:
- Pack their bags as neatly and organized as possible
- Present the bags with all compartments open and readily accessible
- Disclose any medical, baby, or other special bags before the inspection starts
- Avoid bringing unnecessary items and bulky equipment
Please note that backpacks, regardless of size, are not allowed in UBS Arena. Follow these guidelines to ensure a smooth and hassle-free entry to the venue.
Special Considerations
Medical Equipment
UBS Arena allows visitors to bring medical equipment bags, as long as they don’t exceed the size limit of 12″ x 12″ x 6″.
These bags are subject to inspection at the security checkpoint. It is essential to carry proper documentation for the medical equipment to avoid any inconveniences.
Child Care Items
In addition to medical equipment bags, UBS Arena also permits visitors to bring baby care bags, adhering to the same dimensions of 12″ x 12″ x 6″.
\These bags should contain baby-related items and may be subject to inspection upon entry. Be prepared to open the bag for security checks if requested.
Alternative Storage Options
At UBS Arena, the bag policy allows single-compartment bags that do not exceed 12″ x 12″ x 6″. This includes small medical bags, baby bags, ADA bags, and purses.
However, backpacks of all sizes are not permitted, even if they meet the size requirements. In cases where you need an alternative storage option, several solutions are available to keep the experience convenient.
If you bring medical or baby bags, these will be permitted but must be screened before entry. This ensures that you can carry essential items without compromising the security of the arena. Make sure to plan for some extra time for the screening process, as this will be an additional step when entering the venue.
For those who have larger bags or backpacks that are not allowed in the arena, you can make use of the bag check available in the Great Hall. By offering storage options, UBS Arena ensures that guests can securely leave their belongings while enjoying the event.
Remember that weapons of any kind, including mace, pepper spray, knives, sharp objects, bats, clubs, and tasers, are strictly prohibited.
If you prefer not to use storage at the venue, consider exploring nearby storage facilities or lockers outside the arena. T
here might be businesses or establishments in the area that can temporarily hold your belongings while you attend the event. Keep in mind that these services may come at an additional cost, and it’s a good idea to research and book ahead of time to secure a spot.
Following the UBS Arena bag policy and making the most of alternative storage options will ensure a smooth and enjoyable experience for all attendees.
Frequently Asked Questions
At the UBS Arena, they enforce a specific bag policy to ensure the safety and comfort of all guests. Here are some common questions and answers:
What bags are allowed in the arena?
UBS Arena permits medical bags, baby bags, and clear, single-compartment bags no larger than 12″ x 12″ x 6″. All bags must be screened before entry. Diaper bags and ADA-compliant bags are also allowed.
Which bags are prohibited?
Backpacks, camera bags, mesh bags, purses, seat cushions, large clear backpacks, tinted plastic bags, oversized totes, printed pattern plastic bags, binocular cases, and fanny packs are not allowed in the arena.
What items are not allowed in the arena?
Weapons of any kind (including mace, pepper spray, knives, sharp objects, bats, clubs, and tasers), laser pointers, pets, selfie sticks, poles, drones, and flowers are prohibited at UBS Arena.
Is there a bag check available for storing non-approved bags?
Yes, bag check is available in the Great Hall for those who need to store their non-approved bags during the event.
What steps should I take if I need to bring a medical or baby bag?
Medical and baby bags are allowed, but they will be screened before entry to the arena. Make sure to plan for extra time to go through this process as it may take a few minutes.
By understanding and following UBS Arena’s bag policy, attendees can help ensure that events are enjoyable and safe for all guests.
Contact Information
At UBS Arena, communication with guests and providing essential information is a top priority. Whether you have a query about the bag policy or any other concerns, the arena has multiple contact points to help you get the answers you need.
For any accessibility-related questions, reach out to the dedicated team via email at [email protected] or by calling 516-460-8598. This line helps address any accessibility concerns or special requirements you might have when visiting the arena.
General Guest Experience Inquiries & Concerns:
- Email: [email protected]
- Phone: 516-460-8599
Additionally, they have a Lost & Found service. If you lose an item during an event, fill out a form available on their website. You can also contact the Lost & Found department directly at lost&[email protected] or 516-460-8597. Their hours of operation are Monday through Friday from 10 am to 4 pm.
Other Important Contact Information:
- Box Office: 516-460-8950
- Press & Media: [email protected]
- Premium Sales: [email protected]
Keep in mind that the UBS Arena follows a bag policy whereby backpacks of all sizes are prohibited. Medical bags and baby bags are allowed but must be screened before entry. Be prepared to comply with these policies to ensure a secure and enjoyable experience for all guests.
James is a big time NBA Golden State follower, who makes sure to catch games when he's in the area. He likes to follow International Soccer, with an interest in small town soccer club, Blackburn Rovers located in the North on the UK.